PO Rec/Sup 2016-2020 - Laserfiche WebLink

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SCHEDULE A Scope of Services Pursuant to paragraph II.A. of the attached AGREEMENT, the PROVIDER shall provide the following services, and the PROVIDER and COUNTY agree to the following terms: Notification and Format of Jobs to be Printed Files to be printed will be placed on the PROVIDER's secure FTP site. Then PROVIDER will check each morning at 9 AM for files to be printed. Any files that are not on the providers FTP site by 9 AM will require special treatment or may be delayed one (1) day with the prior approval of Dane County. Any files on FTP site by 9 AM must be delivered by 1 PM the following business day. Files requiring special treatment or shorter turnaround time will be sent to the FTP site with notification through a phone call or email to the company providing the service. Assessment files to be printed will be placed on the PROVIDER'S secure site. An email will be sent in conjunction with this placement that includes the print parameters and delivery specifications. In the event that a job must be printed, sorted, folded, inserted and mailed, the timeframe is slightly more flexible, but cannot exceed 72 hours. Jobs will be sent with forms embedded in the data file as PDFs and will always be in black and white. Color printing will not be necessary or desired. Labels will either be in PDF or a Microsoft Excel compatible format. The printing services provider adds a 2D barcode to the documents for sorting of tax bills and reminder notices by an exact match on both the name and mailing address. 2. PROVIDER must have equipment and the capability to provide the following minimum services. Requirements may change from time to time over the life of the contract: o Laser Print portrait duplex on 8-1/2" x 11" 24 Ib. bond with a horizontal perforation 3-2/3" from the bottom of the form. o Laser print portrait single -side on 8-1/2" x 11" 20 Ib. bond with a perforation 3- 2/3" from the bottom. o Laser print duplex portrait on 8-1/2" x 11" with a perforation 3-2/3" from the bottom (perforated lower 1/3 -page is a postcard/remittance slip/payment coupon). o Fold 8-1/2" x 11" forms in thirds. o Insert folded 8-1/2" x 11" form(s) in window envelopes. o Insert folded 8-1/2 x 11" form(s) along with a return envelope in window envelopes. o Apply postage to envelopes, and securely deliver to the USPS post office, either as processed, or mailed in one batch, at Dane County's direction. 3. All print jobs must be printed and delivered to Dane County within 24 hours of notification, or mailed as directed. The ability to meet printing deadlines is a major consideration in award of this RFP. On-site pick-up of printed products may also be coordinated at the direction of Dane County. Page 8 of 15